BBB Tip: How to Shop Smarter for Your New Mattress

Couple choosing a new mattress to buy

Getting a good night’s sleep is essential for our physical and mental well-being. Our body needs sleep to heal and rejuvenate itself. Brain fog, irritability, heightened emotions, aches and pains can often be traced back to sleep problems. A poor quality, old and sagging mattress can cause or exacerbate these problems.

According to the Sleep Foundation, you should shop for a new mattress every 6 to 8 years, or replace your bed if it’s no longer helping you to get restful sleep.

New Mattress Buying Guide

The first step is to determine what type of mattress you should be looking for. 

Here are some tips and advice on how you can find the right new mattress for YOU.

What’s Your Primary Sleep Position?

Your primary sleep position plays a big role in the support you need your mattress to provide.

You sleep on your side – Side sleepers usually get the most support and comfort from soft to medium-firmness mattresses. This helps alleviate pressure on their shoulders and hips.

If you sleep on your side and experience neck or shoulder pain it might be because your pillow is too low or thin. Try adding another pillow for better support.

You sleep on your back – Back sleepers can benefit from a medium-firmness to a very firm mattress that distributes pressure on their back more evenly.

You sleep on your stomach – Stomach sleepers typically get the best support and comfort from medium-firmness mattresses.

When in doubt, or if your partner has a different sleep position than you, your best option is likely a medium-firmness mattress. A soft one may not provide you with sufficient support, and although a firm mattress can offer good support it’s often not comfortable enough.

Consider Your Body Type

Your weight plays a key role in the type of mattress you choose. The less you weigh, the softer it can be. The more you weigh, the firmer it should be to provide you with the right amount of support.

For example, if you sleep on your side a soft to medium-firmness mattress is recommended. If you don’t carry a lot of weight a soft mattress will be more comfortable. If you’re heavier, choose a medium-firmness mattress for better support.

Another option for heavier individuals is a hybrid mattress. They are made from foam or latex with innersprings or a coil support core.

Note that the size of a mattress also plays an important role. Standard sizes include:

  • Twin (38” x 75”)
  • Twin XL (38” x 80”)
  • Full (54” x 75”)
  • Queen (60” x 80”)
  • King (76” x 80”)
  • California King (72” x 84”)

A twin size mattress that’s primarily used by children won’t last nearly as long when used by a large adult. In addition, mattresses have weight limits. Most conventional mattresses, such as Full, Queen and King are designed to support someone weighing up to 250 pounds.

Queen and King size mattresses typically support two adults weighing 250 pounds each for a total combined weight of 500 pounds. Make sure to check the weight limit on the mattress you are interested in as it can affect your warranty.

The Best Mattresses Provide Support and Don’t Sag

A sagging mattress is one of the most common causes of back pain. Most warranties will cover a sagging depth that exceeds one inch, but it can be anywhere between half an inch and two inches depending on the manufacturer or supplier.

Although it’s not uncommon for a mattress to eventually sag, it can be a defect if it happens early on. Make sure you know exactly what the warranty covers, how long it’s valid for, and if the supplier will exchange it free of charge.

What’s the Return Policy?

Testing a new mattress by lying on it for a couple of minutes in the showroom is a must. But it’s not the same as sleeping on it for a couple of days or weeks. Many suppliers will allow you to test out a new mattress for 30 days. If you’re not 100% satisfied, they will either replace it free of charge or refund your money.

If a supplier’s return policy only covers defects or transportation damage, they more than likely don’t have a lot of confidence in their product. Find a supplier who has at least a 30-day return policy.

Note that if you damage the mattress by spilling fluid on it, for example, in most cases you cannot return it. You have to return it in the same condition that you received it in.

Do Your Research Before You Buy

Mattress prices can vary a lot from store to store, even for the exact same one from the same brand. It pays to shop around! You may also be able to find great deals online although it’s always a good idea to first have a look at the mattress in a showroom.

Before you buy, search for online reviews on review sites such as Google My Business and Yelp. Check to see if any complaints have been lodged with the Better Business Bureau. Visit Amazon and read the reviews from verified buyers.

We hope this article has given you more insight into shopping for a new mattress so you can make an informed decision. And we wish you a good night’s sleep on the mattress of your choice.

For more consumer tips and to read about the latest scam alerts, visit our blog.

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